Agency plans: limits, upgrades and cancelling

• Agency Starter: up to 10 clients, 3 dashboard members (you included) and a 2 GB media library. €199 a month, or €1,990 a year (2 months free).
• Agency Scale: up to 25 clients, 5 dashboard members (you included) and a 5 GB media library. €349 a month, or €3,490 a year (2 months free).

See the agency pricing page for the current checkout links.

When every place is used, the dashboard says, for example, “All 10 clients are in use” (the number is your plan’s limit) and refuses a new client until you archive one or upgrade. An archived client keeps its place for 7 days.

If you end up with more clients than your plan allows, adding a client, creating a connect code, pushing and Run now are refused until you are back under the limit. Nothing is deleted. If you stay over the limit for 7 days, the most recently connected clients beyond your limit are suspended automatically.

Each connected client has a monthly AI allowance for the assistant inside their own extension. Each request to the assistant counts as one use. This is separate from your agency’s own AI allowance for the dashboard (AI Studio).

Open Settings → Billing to see Assistant usage this month, for your agency and for each client. If a client uses theirs up, only the assistant inside their extension waits for the first of next month. They can still write and post as normal.

Plan changes are made by email, not in the dashboard. Write to [email protected] and we will switch your subscription over. The line under the buttons in Settings → Billing opens an email with your agency’s name in the subject.

When we have switched you, an owner presses Re-check now in Billing. It reads your licence again and raises your client limit straight away. If the limit has not changed after a few minutes, write to [email protected].

1. Open Settings → Billing in the dashboard.
2. Press Manage the subscription. It opens LemonSqueezy in a new tab, where you cancel or change your card. We never see your card.

You can cancel at any time. If the button is missing, the page says it has no usable link for your subscription. Open LemonSqueezy from the receipt they emailed you, or write to [email protected] and we will send you the link.

After you cancel, the subscription keeps working until the end of the period you paid for. Then the dashboard becomes read-only and every linked Chrome stops taking pushes within a minute, so your clients’ managed automations pause. A 7-day grace period follows before the links themselves are removed, and the Pro features your clients get through your plan end with it. Nothing is deleted, and you can still read and export everything.

Restart the subscription before the period ends and nothing changes at all. Restart it during the grace period and your clients’ automations go straight back on schedule; a run that came due while they were paused counts as missed, not as sent late.

Your first agency payment has a 14-day money-back guarantee, once per business. Email [email protected] within 14 days of that payment. We refund it in full within 14 days of your request, and the plan and its client connections end.

The guarantee covers only the first payment, and it applies even after you have activated the dashboard. You can cancel at any time. The wording is in the Terms.